Shipping Policy

Shipping Methods

All items are qualified for free shipping.
We exclusively ship orders within the United Kingdom, utilizing Royal Mail's Tracked
services to ensure reliable and timely deliveries

     ●Standard Delivery: Orders are dispatched via Royal Mail Tracked 48, with a
       delivery aim of 2-4 working days post-dispatch. This service includes
       end-to-end tracking, providing peace of mind as you can monitor your parcel's
       journey until it reaches your doorstep. Orders placed before 16:00 p.m. are
       handled within 1 working days.

     ● Express Delivery: For faster delivery, we offer Royal Mail Tracked 24 at an
        additional cost of £2. We strive to deliver our orders within 1 to 3 business
        days, based on customer location. Orders placed before 16:00 p.m. are
        handled within 1 working days.

Delivery Schedule

Our delivery services operate during standard working days, excluding weekends
and Bank Holidays.

• Standard Delivery (Tracked 48): Parcels are typically delivered within 2-4
  working days post-dispatch. Orders placed before 16:00 p.m. are handled
  within1 working days.
• Expedited Delivery we offer Royal Mail Tracked 24 we strive to deliver our orders within 1  to 3 business  days, based on customer location. Orders placed before  16:00 p.m. are handle within 1 working days.         

Delivery Estimates
Please note that delivery times are estimates and commence from the date you
receive your Dispatch Confirmation. While Royal Mail aims to meet these delivery
targets, actual delivery times may vary due to unforeseen circumstances.

Receiving Your Parcel
If no one is available to receive the parcel at the time of delivery, Royal Mail may
leave it with a neighbor or in a designated safe place, if applicable. Alternatively, they
will provide instructions on how to arrange a redelivery or collection from your local
delivery office.

Lost or Misplaced Orders
In the rare event that an order is misplaced or incorrectly delivered, we adhere to a
7-working-day dispute resolution policy. This timeframe aligns with Royal Mail's
Service Level Agreement, allowing for a thorough investigation to prevent fraudulent
activities and ensure proper resolution.

Customer Support
Should you have any questions or concerns regarding your delivery, our customer
support team is available to assist you. Please contact us through our website, and
we will be happy to help.

By choosing our services, you agree to the terms outlined in this Shipping and
Delivery Policy. We are committed to providing a seamless shopping experience and
appreciate your understanding of our shipping procedures